Cookie Policy
Last updated: January 21, 2026
Version 3.0
1. About this policy
1.1 Purpose
This cookie policy describes how Energify Group Co., Ltd. ("Energify", "we", "us") uses cookies and similar technologies on our websites and services.
1.2 Scope
This policy applies to all websites provided by Energify, including:
- Energify.se, Energify.no, Energify.dk, Energify.co.uk, Energify.de
- Solara.se
- Spotprisidag.se
- Bostadsvärde.se
1.3 Connection to other policies
This cookie policy should be read together with our privacy policy, which describes how we process personal data, and our terms of service.
2. What are cookies?
2.1 Definition
Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit a website. They are used to make the website function correctly, remember your settings, improve user experience, and collect statistics.
2.2 Types of cookies based on duration
| Type | Description |
|---|---|
| Session cookies | Temporary cookies that are deleted when you close your browser |
| Persistent cookies | Cookies that are stored on your device for a set period of time or until you delete them |
2.3 Types of cookies based on origin
| Type | Description |
|---|---|
| First-party cookies | Cookies set by the website you are visiting (e.g. energify.se) |
| Third-party cookies | Cookies set by external services on the website (e.g. analytics tools, social media) |
2.4 Similar technologies
In addition to cookies, we also use similar technologies:
- Local Storage: Storage of data in your browser that is not sent to the server automatically.
- Session Storage: Temporary storage that is deleted when the browser window is closed.
- Pixels/beacons: Small invisible images used for tracking and analytics.
- Fingerprinting: Technology that identifies devices based on technical characteristics (we minimise usage).
3. Legal basis
3.1 Consent
For cookies that are not strictly necessary to provide the service, we ask for your consent before they are set. You can give, deny or withdraw consent via our cookie banner or your cookie settings.
3.2 Legitimate interest
For strictly necessary cookies required for the website to function, we use legitimate interest as the legal basis. These cookies cannot be turned off.
3.3 Applicable law
Our use of cookies is governed by:
- The EU General Data Protection Regulation (GDPR)
- The ePrivacy Directive (cookie law)
- The Electronic Communications Act (LEK) in Sweden
- Equivalent national legislation in other countries
4. Categories of cookies
We categorise our cookies as follows:
4.1 Strictly necessary cookies
These cookies are absolutely necessary for the website to function and cannot be turned off in our systems. They are usually only set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| __session | Energify | Keeps your login session active | Session |
| cookie_consent | Energify | Saves your cookie preferences | 1 year |
| csrf_token | Energify | Protects against CSRF attacks | Session |
| __clerk_db_jwt | Clerk | Authentication token for login | Session |
| __client_uat | Clerk | Client authentication | Session |
4.2 Functional cookies
These cookies enable enhanced functionality and personalisation, such as video players, live chat and personalised content. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| language | Energify | Saves your language choice | 1 year |
| theme | Energify | Saves light/dark mode | 1 year |
| wizard_progress | Energify | Saves your progress in the quote wizard | 7 days |
| intercom-* | Intercom | Live chat functionality | Varies |
4.3 Analytics cookies
These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. This helps us improve the website's performance and user experience.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users for statistics | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users (24 hours) | 24 hours |
| _gat | Google Analytics | Limits request frequency | 1 minute |
| ph_* | PostHog | Product analytics and user insights | 1 year |
| _hjSessionUser_* | Hotjar | User behaviour and heatmaps | 1 year |
| _hjSession_* | Hotjar | Session tracking | 30 minutes |
4.4 Marketing cookies
These cookies are used to show relevant advertisements and measure the effectiveness of our marketing campaigns. They may also be used to limit the number of times you see an ad and help us measure the effectiveness of advertising campaigns.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits for Facebook ads | 3 months |
| _fbc | Meta (Facebook) | Stores click ID from Facebook | 3 months |
| _gcl_au | Google Ads | Conversion tracking | 3 months |
| _gcl_aw | Google Ads | Stores Google Ads clicks | 3 months |
| IDE | Google DoubleClick | Ad personalisation | 13 months |
| _uetsid | Microsoft Advertising | Bing Ads tracking | 1 day |
| _uetvid | Microsoft Advertising | Bing Ads user | 13 months |
| li_sugr | LinkedIn Insight Tag | 3 months | |
| bcookie | LinkedIn advertising | 1 year |
5. Managing your cookie settings
5.1 Our cookie banner
When you visit our websites for the first time, a cookie banner is displayed where you can:
- accept all cookies,
- accept only necessary cookies,
- customise your settings for each category.
5.2 Change your settings
You can change your cookie settings at any time by:
- clicking "Cookie settings" in the footer of our websites,
- changing the settings in your browser (see section 5.3).
5.3 Browser settings
You can also manage cookies through your browser's settings. Here are links to instructions for the most common browsers:
| Browser | Instructions |
|---|---|
| Google Chrome | Chrome - Manage cookies |
| Mozilla Firefox | Firefox - Cookies |
| Safari | Safari - Manage cookies |
| Microsoft Edge | Edge - Delete cookies |
| Opera | Opera - Cookies |
5.4 Consequences of blocking cookies
Please note: If you block or delete cookies, it may affect the website's functionality:
- Necessary cookies: If blocked, you cannot use all features, such as login and quote requests.
- Functional cookies: Your experience may become less personalised.
- Analytics cookies: We cannot improve the website based on usage.
- Marketing cookies: You may still see ads, but they will be less relevant.
6. Third-party cookies
6.1 About third-party cookies
Some cookies on our websites are set by third-party services. We have limited control over how these third parties use cookies. We recommend that you read their respective privacy policies for more information.
6.2 Our third-party providers
| Provider | Purpose | Privacy policy |
|---|---|---|
| Analytics, Ads, Maps | Google Privacy Policy | |
| Meta (Facebook) | Advertising, Pixel | Meta Privacy Policy |
| Microsoft | Bing Ads, Clarity | Microsoft Privacy Statement |
| Insight Tag, Advertising | LinkedIn Privacy Policy | |
| Hotjar | User behaviour | Hotjar Privacy Policy |
| PostHog | Product analytics | PostHog Privacy Policy |
| Intercom | Live chat | Intercom Privacy Policy |
| Clerk | Authentication | Clerk Privacy Policy |
6.3 Opt-out from third-party services
You can opt out of tracking from certain third-party providers via the following links:
7. Data transfer
7.1 Transfer to third countries
Certain third-party providers may transfer data to countries outside the EU/EEA (e.g. the USA). In such cases, we ensure that appropriate safeguards are in place, such as:
- European Commission adequacy decisions (e.g. EU-US Data Privacy Framework)
- Standard contractual clauses (SCC)
- Consent for specific transfers
7.2 More information
For more information about international data transfers, see section 5 of our privacy policy.
8. Local Storage and Session Storage
8.1 What we store
In addition to cookies, we use Local Storage and Session Storage for the following:
| Key | Type | Purpose |
|---|---|---|
| wizard_data | Local Storage | Saves data entered in the quote wizard so it is not lost during page navigation |
| theme_preference | Local Storage | Saves your theme preference (light/dark) |
| recent_searches | Local Storage | Saves recent searches for quick access |
| form_backup | Session Storage | Temporary backup of form data |
8.2 Delete data
You can delete Local Storage and Session Storage via your browser's developer tools or by clearing browser data.
9. Do Not Track (DNT)
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. There is currently no uniform standard for how websites should interpret DNT signals.
We recommend that you use our cookie banner to set your preferences, as this gives you clearer control over which cookies are set.
10. Changes to the policy
10.1 Updates
We may update this cookie policy as needed, for example when we add new services or third-party providers, or in response to changes in legislation. The date of the latest update is always indicated at the top of this page.
10.2 Notice of changes
In the event of material changes in how we use cookies, we will display a new cookie banner so that you can update your preferences.
11. Contact
Do you have questions about our use of cookies? Contact us:
| Matter | Contact |
|---|---|
| Cookie questions | privacy@energifygroup.com |
| General inquiries | hej@energify.se |
| Phone | 08-502 803 57 |
Energify Group Co., Ltd.
WHA Tower, 9th Floor
777 Bang Na-Trat Road
Samut Prakan, Thailand
This cookie policy is effective as of January 21, 2026.